chat transcript

[Thu 18 Jun 2009 07:55:03 AM EDT] Sally Broom : HELLO EVERYONE, GREAT TO SEE YOU HERE!

[Thu 18 Jun 2009 07:55:58 AM EDT] Ron Mader : Good morning! It's almost 7am in Oaxaca, Mexico

[Thu 18 Jun 2009 07:56:18 AM EDT] Luiz Renato Malcher : Hello you all!! Cheers from Rio!! Good morning!!

[Thu 18 Jun 2009 07:56:31 AM EDT] Stephen : Can hear you fine

[Thu 18 Jun 2009 07:56:32 AM EDT] Luiz Renato Malcher : I can!

[Thu 18 Jun 2009 07:56:34 AM EDT] Tom Hall : Hello everyone from London

[Thu 18 Jun 2009 07:56:42 AM EDT] Mariana : :-)

[Thu 18 Jun 2009 07:56:51 AM EDT] Adrian Phillips : Hello

[Thu 18 Jun 2009 07:56:55 AM EDT] Arlyn : Hello from Sydney

[Thu 18 Jun 2009 07:56:55 AM EDT] Zachary Rozga : yeah its allright

[Thu 18 Jun 2009 07:57:06 AM EDT] Thierry Joubert : yep can hear you fine. greetings from sarajevo.

[Thu 18 Jun 2009 07:57:12 AM EDT] Stuart : Hi from Bali

[Thu 18 Jun 2009 07:57:46 AM EDT] cecile fattebert : Can hear you, greetings from Hanoi

[Thu 18 Jun 2009 08:00:37 AM EDT] Ron Mader : fyi - posting news about this on twitter http://twitter.com/ronmader

[Thu 18 Jun 2009 08:01:00 AM EDT] Kelly Pipes : Hi does everyone have sound?

[Thu 18 Jun 2009 08:01:15 AM EDT] Len : No

[Thu 18 Jun 2009 08:01:21 AM EDT] Luiz Renato Malcher : There isn't any sound now

[Thu 18 Jun 2009 08:01:27 AM EDT] Len : Okay now

[Thu 18 Jun 2009 08:01:34 AM EDT] Raj Gyawali : I cannot hear anyone yet... but is that SALLY... hi there... can hear

[Thu 18 Jun 2009 08:01:54 AM EDT] Raj Gyawali : this is much better than the last one! thats for sure

[Thu 18 Jun 2009 08:03:03 AM EDT] Stephen : Hello!

[Thu 18 Jun 2009 08:03:12 AM EDT] Raj Gyawali : hi Stephen

[Thu 18 Jun 2009 08:03:27 AM EDT] Raj Gyawali : Damn... Sally is getting real good at this....

[Thu 18 Jun 2009 08:03:31 AM EDT] Raj Gyawali : :-)

[Thu 18 Jun 2009 08:03:36 AM EDT] Thierry Joubert : hi stephen

[Thu 18 Jun 2009 08:03:36 AM EDT] Ron Mader : the conversation continues!

[Thu 18 Jun 2009 08:03:49 AM EDT] Raj Gyawali : Hi there Ron!

[Thu 18 Jun 2009 08:03:50 AM EDT] Stephen : post webinar forum is http://fringetravel.ning.com/forum/topics/responsible-tourism-webinars

[Thu 18 Jun 2009 08:04:24 AM EDT] Luiz Renato Malcher : yes

[Thu 18 Jun 2009 08:04:25 AM EDT] Stephen : Yes

[Thu 18 Jun 2009 08:04:28 AM EDT] Amber Klatt : yes, sure is

[Thu 18 Jun 2009 08:04:30 AM EDT] Toby : yes

[Thu 18 Jun 2009 08:04:32 AM EDT] Wallace Faria : Yes

[Thu 18 Jun 2009 08:04:33 AM EDT] Thierry Joubert : hi raj

[Thu 18 Jun 2009 08:04:48 AM EDT] Raj Gyawali : Hi Thierry

[Thu 18 Jun 2009 08:05:40 AM EDT] Sally Broom : QUESTIONS PLEASE?

[Thu 18 Jun 2009 08:05:47 AM EDT] Raj Gyawali : GENERAL QUESTION: To what extent is recycled paper being used for Travel guides

[Thu 18 Jun 2009 08:05:55 AM EDT] Sally Broom : thanks raj

[Thu 18 Jun 2009 08:06:13 AM EDT] Ron Mader : Why does LP pass on the 'green index' when it comes to cities? I'd like to read about the green options in Berlin!

[Thu 18 Jun 2009 08:07:01 AM EDT] Raj Gyawali : GENERAL QUESTION: What about a general RT checklist to help travellers make a decision..> LP and publishers can play a big role

[Thu 18 Jun 2009 08:07:08 AM EDT] Ron Mader : How well does LP pay its writers? How do readers choose a publisher by its environmental and social commitment and labor practices?

[Thu 18 Jun 2009 08:07:26 AM EDT] Len : Do you see opportunities in the online space which haven't been available in the printed space

[Thu 18 Jun 2009 08:07:51 AM EDT] Claire Prest : r writers encouraged to promote sustainable tour operators?

[Thu 18 Jun 2009 08:08:14 AM EDT] Raj Gyawali : HI there Andrew!!! long time

[Thu 18 Jun 2009 08:08:42 AM EDT] Rebecca Armstrong : Are guidebook writers given any guidance / training on responsible tourism issues before they go on assignments - so they know what to look for and highlight?

[Thu 18 Jun 2009 08:08:55 AM EDT] Rachel Kennedy : do we need to move beyond the "box sections" and sustainability to tell travellers what they get out of RT in accomodation/trip choices

[Thu 18 Jun 2009 08:09:19 AM EDT] Rachel Kennedy : sorry sustainability lists that was supposed to say!

[Thu 18 Jun 2009 08:11:20 AM EDT] Vanessa : is it possible that LP exposure will increase traffic to certain destinations, which could potentially therefore increase negative impacts

[Thu 18 Jun 2009 08:11:49 AM EDT] Thierry Joubert : thank you tom

[Thu 18 Jun 2009 08:11:57 AM EDT] Adrian Cordiner : Thanks

[Thu 18 Jun 2009 08:12:04 AM EDT] Ron Mader : editing publishers wiki http://planeta.wikispaces.com/publishers

[Thu 18 Jun 2009 08:12:08 AM EDT] Raj Gyawali : Someone breathing rather heavily on to the mike.. Sally?

[Thu 18 Jun 2009 08:12:10 AM EDT] Kelly Pipes : sound has gone. shame

[Thu 18 Jun 2009 08:12:16 AM EDT] Raj Gyawali : Thanks Tom Hall... great

[Thu 18 Jun 2009 08:12:26 AM EDT] Stephen : Sound is out for the minute, it will be back

[Thu 18 Jun 2009 08:12:32 AM EDT] Mariana : It is mute for me

[Thu 18 Jun 2009 08:12:35 AM EDT] Raj Gyawali : I cannot hear... is it my connection!

[Thu 18 Jun 2009 08:12:37 AM EDT] Ching Lee : Hi Stephen. Logged in but the sounds gone

[Thu 18 Jun 2009 08:12:43 AM EDT] Raj Gyawali : same here

[Thu 18 Jun 2009 08:12:46 AM EDT] Stephen : Sound is off at the moment

[Thu 18 Jun 2009 08:12:55 AM EDT] Toby : No sound here either

[Thu 18 Jun 2009 08:13:25 AM EDT] Luiz Renato Malcher : I hear you

[Thu 18 Jun 2009 08:13:26 AM EDT] Stephen : We're back, everyone hear?

[Thu 18 Jun 2009 08:13:32 AM EDT] Adrian Cordiner : yep

[Thu 18 Jun 2009 08:13:33 AM EDT] Toby : Yup

[Thu 18 Jun 2009 08:13:34 AM EDT] Tom Hall : Hi Vanessa - while possible I'd say it is only a contributing factor - cheap air fares, perception of safety and facilities are bigger concerns. In a way I wish books did have that power as there are places that could do with more or less visitors going equipped with the right info!

[Thu 18 Jun 2009 08:13:34 AM EDT] Amber Klatt : great!

[Thu 18 Jun 2009 08:13:35 AM EDT] Ching Lee : Yes loud and clear!

[Thu 18 Jun 2009 08:13:43 AM EDT] Luiz Renato Malcher : yes

[Thu 18 Jun 2009 08:13:43 AM EDT] Stephen : Yes can hear you Adrian

[Thu 18 Jun 2009 08:13:47 AM EDT] Raj Gyawali : Adrian... Akwaaba from Ghana!

[Thu 18 Jun 2009 08:13:50 AM EDT] Tom Hall : Ron are you in touch with our US office at all?

[Thu 18 Jun 2009 08:14:40 AM EDT] Raj Gyawali : Tom, I had a Q that I posted up there... about using recycled paper in the publications! is it not feasible at all? maybe too expensive, or is it done

[Thu 18 Jun 2009 08:14:48 AM EDT] Tom Hall : Rachel Kennedy: yes we do, and one of the key points is to weave rt issues into text and for it to be seens as business as usual. Seems clear that this will be the case in a fe w years time.

[Thu 18 Jun 2009 08:15:18 AM EDT] Tom Hall : Rebecca - yes, but often writers know more than they're told!

[Thu 18 Jun 2009 08:16:12 AM EDT] Raj Gyawali : SAlly shut your phone

[Thu 18 Jun 2009 08:16:39 AM EDT] Sally Broom : Not me :)

[Thu 18 Jun 2009 08:16:47 AM EDT] Sally Broom : my mic is silent

[Thu 18 Jun 2009 08:16:54 AM EDT] Tom Hall : Ron: right to say publishers need to have their own house in order. We believe we have.

[Thu 18 Jun 2009 08:17:57 AM EDT] Tom Hall : Raj: we use FSC paper on all of our books wherever possible - I am not an expert on this but I have been told it is better for environment than using recycled.

[Thu 18 Jun 2009 08:18:00 AM EDT] Raj Gyawali : A twitcast is online at #rtnet btw

[Thu 18 Jun 2009 08:18:32 AM EDT] Raj Gyawali : Fantastic Tom... i am not an expert either, must research that... we are using a bit of recycled paper...

[Thu 18 Jun 2009 08:18:36 AM EDT] Rachel Kennedy : adrian how much do you talk to accomodation providers/dmos in places like sierra leone about RT given they're at early stage development?

[Thu 18 Jun 2009 08:18:49 AM EDT] Tom Hall : And to add it is usually possible but stock sourcing options means that occasionally can't get the right grade for colour sections. We still use managed sources in these instances but not FSC.

[Thu 18 Jun 2009 08:19:22 AM EDT] Raj Gyawali : Tom, that has been the worst problem with tryign to go green on paper... same in Nepal...we just cannot get the grades required

[Thu 18 Jun 2009 08:19:34 AM EDT] Raj Gyawali : So we restrict it to just visiting cards and small posters!

[Thu 18 Jun 2009 08:20:01 AM EDT] Kshetra : Vanessa, it’s possible to identify these un-exposed / potential destinations using a Geographic info systems, then it becomes the prerogative of researchers and tourism authorities to get community participation at the earliest possible time... chk a book: Community destination management in developing countries (Walter Jamieson -2006)

[Thu 18 Jun 2009 08:20:09 AM EDT] Raj Gyawali : COMMENT for ADRAIN... the Ghana Bradt Guide is absolute fantastic... Totally recommend it... am living in Ghana of course

[Thu 18 Jun 2009 08:20:21 AM EDT] Amber Klatt : Hmm. I just keep returning to online. And Tom, did you mention that the LP online will expand, as the print expands its rt section?

[Thu 18 Jun 2009 08:20:48 AM EDT] Raj Gyawali : HI ashish

[Thu 18 Jun 2009 08:21:03 AM EDT] Raj Gyawali : The sound is all jumbled...

[Thu 18 Jun 2009 08:21:10 AM EDT] Len : Are you seeing a tend to more coverage of slow food / slow travel ideas

[Thu 18 Jun 2009 08:21:48 AM EDT] Ching Lee : Adrian, 'travel postively' is a great phrase.

[Thu 18 Jun 2009 08:22:30 AM EDT] Raj Gyawali : Tom, it is interesting to see the success of Thorn Tree forums... however, my experience is that destination based local information seems to be seen as unethical marketing... I have been bumped out of the forum, for just providing information, not marketing myself... local information could be key to RT isn't it?

[Thu 18 Jun 2009 08:22:39 AM EDT] Ron Mader : How well does Bradt work with online forums, twitter, blogs? Do we have a conversation with locals on the ground?

[Thu 18 Jun 2009 08:23:08 AM EDT] Raj Gyawali : Tom, to add to that... when a traveller in the UK for example recommends a guide or a travel service, it seems fine there, but not when the same is done by a destination based expert... then it sounds like marketing... how can we balance this?

[Thu 18 Jun 2009 08:23:20 AM EDT] Ron Mader : mmmm, slow food! perhaps that could be the linking point for the various publishing houses, journalists, bloggers and travelers!

[Thu 18 Jun 2009 08:23:59 AM EDT] Vanessa : thx Kshetra. I still wonder if guide books do have a sometimes unexpected impact in terms of "discovering" a small area of a destination, sometimes before it has been identified as having tourism potential, and without any community participation in decisions has occurred

[Thu 18 Jun 2009 08:24:10 AM EDT] Raj Gyawali : ADRIAN Q: how uptodate is the online guides with Bradt... the movement of going green is so fast.. and the change from green to non-green to green washing is also quite fast

[Thu 18 Jun 2009 08:25:12 AM EDT] Raj Gyawali : ADRIAN... so online guides might be more flexible

[Thu 18 Jun 2009 08:25:37 AM EDT] Sally Broom : raj i'll come back to this at the end if that's ok

[Thu 18 Jun 2009 08:25:40 AM EDT] Sally Broom : pls remind me

[Thu 18 Jun 2009 08:25:44 AM EDT] Raj Gyawali : no problems...

[Thu 18 Jun 2009 08:25:52 AM EDT] Raj Gyawali : if I remember of course

[Thu 18 Jun 2009 08:25:54 AM EDT] Raj Gyawali : :-)

[Thu 18 Jun 2009 08:26:05 AM EDT] Toby : I absolutely agree re assessing places to stay - we spend an inordinate amount of time doing an 'OK' job assessing places, and we're paid by each place to be part of our books. Those publishers without that sort of income will be understandably cautious about getting into an 'accreditation'-style system

[Thu 18 Jun 2009 08:26:08 AM EDT] Tom Hall : Raj - I think that local expertise and contacts is invaluable. I can't see any inconsistency. However, forums can be very sensitive to what may be seen as spam.

[Thu 18 Jun 2009 08:26:42 AM EDT] Shaun Gilchrist - whl.travel : go slow... slow travel.... is this something that can transcend the common 'terminologies', and something that can be relevant to the everyday, mainstream traveller

[Thu 18 Jun 2009 08:26:55 AM EDT] Len : Thanks Adrian

[Thu 18 Jun 2009 08:27:21 AM EDT] Raj Gyawali : Tom, i agree about that.. I just felt that the sensitiveness level might be lowered to make sure that locals get an opportunity to bring in their expertise, and are encouraged to do so... especially on important opinion forums like thorn Tree

[Thu 18 Jun 2009 08:27:47 AM EDT] Toby : Absolutely. 'Slow' travel is an infinitely more appealing, accessible concept than 'green', 'eco', 'ethical' etc. It has a less worth connotation, and its connection with food provides a bridge to people who wouldn't otherwise consider green issues.

[Thu 18 Jun 2009 08:27:50 AM EDT] Ron Mader : preparing a survey aimed at journalists, guidebook writers and publishers, rough draft online http://planeta.wikispaces.com/surveys

[Thu 18 Jun 2009 08:27:56 AM EDT] Stephen : yes

[Thu 18 Jun 2009 08:27:56 AM EDT] Amber Klatt : yes

[Thu 18 Jun 2009 08:27:58 AM EDT] Len : Yes

[Thu 18 Jun 2009 08:27:59 AM EDT] Toby : Yes

[Thu 18 Jun 2009 08:28:01 AM EDT] Stuart : yup

[Thu 18 Jun 2009 08:28:01 AM EDT] Adrian Phillips : Yes

[Thu 18 Jun 2009 08:28:01 AM EDT] Santiago : yes

[Thu 18 Jun 2009 08:28:01 AM EDT] Ching Lee : Yes can hear you

[Thu 18 Jun 2009 08:28:03 AM EDT] Ben Box : yes

[Thu 18 Jun 2009 08:28:03 AM EDT] Attendee47 : yes

[Thu 18 Jun 2009 08:28:03 AM EDT] Linda Fairbairn : yes - all OK ;-)

[Thu 18 Jun 2009 08:28:12 AM EDT] Tom Hall : Raj, happy to pass on contacts for our community manager if helpful

[Thu 18 Jun 2009 08:28:22 AM EDT] Luke Fr : no.. but i think it is my horrible internet connection here

[Thu 18 Jun 2009 08:28:26 AM EDT] Luke Fr : :)

[Thu 18 Jun 2009 08:28:37 AM EDT] Thierry Joubert : :-)

[Thu 18 Jun 2009 08:28:42 AM EDT] Stephen : Dan can hear fine but is unable to get his microphone workign unfortunately

[Thu 18 Jun 2009 08:29:09 AM EDT] Adrian Phillips : We're always very keen to tap into feedback from travellers/readers, so any thoughts on particularly worthy/unworthy organisations in specific destinations, do let us know!

[Thu 18 Jun 2009 08:29:44 AM EDT] Len : I agree with Dan on the use of responsible travel....sounds very preachy

[Thu 18 Jun 2009 08:29:51 AM EDT] Raj Gyawali : ADRAIN, TOM, maybe a irresponsible travel section, using travellers to bring it out, might be an idea

[Thu 18 Jun 2009 08:29:57 AM EDT] Arlyn : I have bad connection affecting audio so this Chat is a saviour

[Thu 18 Jun 2009 08:30:29 AM EDT] Stephen : post webinar forum is http://fringetravel.ning.com/forum/topics/responsible-tourism-webinars

[Thu 18 Jun 2009 08:30:33 AM EDT] Tom Hall : Raj, I can confidently state that you won't find an irresponsible travel section in our guides for the forseeable future ;)

[Thu 18 Jun 2009 08:30:33 AM EDT] Arlyn : I cannot emphasise enough the importance of encouraging "slow travel"

[Thu 18 Jun 2009 08:30:40 AM EDT] Adrian Phillips : I think that the idea of highlighting irresponsible travel is great -- the problem is, as a publisher, avoiding anything libellous...

[Thu 18 Jun 2009 08:30:56 AM EDT] Raj Gyawali : So who is Sandwagon on twitter, great job with the tweets

[Thu 18 Jun 2009 08:30:58 AM EDT] Shaun Gilchrist - whl.travel : >Raj...I agree good to learn the bad, along with the good

[Thu 18 Jun 2009 08:30:59 AM EDT] Ron Mader : is dan participating in any of the online forums or twitter?

[Thu 18 Jun 2009 08:31:08 AM EDT] Kelly Pipes : hi Sandwagon is me :)

[Thu 18 Jun 2009 08:31:13 AM EDT] Amber Klatt : It seems that, as TOBY said, a bridge to rt would be helpful. RAJ, I think actually we need more in the way of rt information available first.

[Thu 18 Jun 2009 08:31:13 AM EDT] Raj Gyawali : Tom, i was thinking more on the online guides, instead of print ones

[Thu 18 Jun 2009 08:31:14 AM EDT] Arlyn : Responsibility doesn't only lie at the destination, it needs to be the entire journey

[Thu 18 Jun 2009 08:31:30 AM EDT] Len : We need to work hard on enticing words, words which imply fun, interest, ..

[Thu 18 Jun 2009 08:31:30 AM EDT] Ron Mader : carbon deserves its own chat, agreed

[Thu 18 Jun 2009 08:31:32 AM EDT] Stephen : Hopefully Dan will stay online and be available online in the Forum afterwards

[Thu 18 Jun 2009 08:31:36 AM EDT] Toby Sawday : Agrede

[Thu 18 Jun 2009 08:31:37 AM EDT] Toby Sawday : Agreed

[Thu 18 Jun 2009 08:31:46 AM EDT] Rachel Kennedy : agree with tom - cant market on "responsibility" - have to sell on what actual experiences the responsible product can deliver for the traveller - the sexy stuff - thru all means at disposal

[Thu 18 Jun 2009 08:31:50 AM EDT] Santiago : i agree with Raj, some way in which travellers could give feedback on irresposable tourism that's happenign on destinations

[Thu 18 Jun 2009 08:32:00 AM EDT] Loren Bell : Tour operators will get involved when the public demands it... and money follows. Am I a cynic?

[Thu 18 Jun 2009 08:32:07 AM EDT] Len : I agree Rachel

[Thu 18 Jun 2009 08:32:12 AM EDT] Raj Gyawali : Well, if it helps, the way I see it, Responsibility is personal... so can never be generalised ... we can only work on values and principles! not codes and checkboxes

[Thu 18 Jun 2009 08:32:22 AM EDT] Luke Fr : if you label irresponsible operators it may discourage people doing anything at all to improve their service towars being more responsible. We should be encouraging operators rather then perhaps putting them down for trying...

[Thu 18 Jun 2009 08:32:45 AM EDT] Tom Hall : problem comes with being seen to bang people over the head, do this, don't do that, Dan's point that it can come from tour ops is a great way forward

[Thu 18 Jun 2009 08:32:53 AM EDT] Raj Gyawali : Luke I agree totally... thats is a solid point

[Thu 18 Jun 2009 08:33:11 AM EDT] Shaun Gilchrist - whl.travel : i agree encouraging the good stories should be the overwhelming focus, but without labelling we can also learn what not to do

[Thu 18 Jun 2009 08:33:13 AM EDT] Thierry Joubert : i agree with luke. be positive and focuss on what we want more of.

[Thu 18 Jun 2009 08:33:14 AM EDT] Santiago : instead of marking, the traveller could constrast with some kind of checklist what guides tell them about the destinations they visit

[Thu 18 Jun 2009 08:33:33 AM EDT] Toby Sawday : Can'thear

[Thu 18 Jun 2009 08:33:41 AM EDT] Raj Gyawali : Gay is closer to it

[Thu 18 Jun 2009 08:33:47 AM EDT] Raj Gyawali : :-)

[Thu 18 Jun 2009 08:34:06 AM EDT] Toby Sawday : Sally. Can hear you, but only the echo of TOm in your earphones

[Thu 18 Jun 2009 08:34:10 AM EDT] Toby Sawday : Anyone else?

[Thu 18 Jun 2009 08:34:40 AM EDT] Len : You seem to have a mic Toby

[Thu 18 Jun 2009 08:34:45 AM EDT] Ron Mader : who should name and shame irresponsible operators?

[Thu 18 Jun 2009 08:34:58 AM EDT] Thierry Joubert : online traveler feedback can take care of irresponsible activities and operators

[Thu 18 Jun 2009 08:35:50 AM EDT] Luke Fr : hmm tripadvisor for tour operators

[Thu 18 Jun 2009 08:35:58 AM EDT] Raj Gyawali : AGREED.... but Guide books are usually recommending a whole lot of not so "responsible" operations, and the small small ones who might be making their impacts do not get the nescessary exposure

[Thu 18 Jun 2009 08:35:58 AM EDT] Stephen : Can you hear now Toby? or still nothing?

[Thu 18 Jun 2009 08:36:13 AM EDT] Toby Sawday : I'm in

[Thu 18 Jun 2009 08:36:16 AM EDT] Toby Sawday : THanks Stephen

[Thu 18 Jun 2009 08:36:21 AM EDT] Stephen : great

[Thu 18 Jun 2009 08:36:25 AM EDT] Raj Gyawali : somehow, we need to circumvent travel writers for the publishers and get "SEEN"

[Thu 18 Jun 2009 08:36:27 AM EDT] Ron Mader : listening attentively to tom's answer

[Thu 18 Jun 2009 08:37:07 AM EDT] Raj Gyawali : which becomes problematic when it comes to competing with LP, Bradt, FootPrint

[Thu 18 Jun 2009 08:37:07 AM EDT] Raj Gyawali : etc

[Thu 18 Jun 2009 08:37:37 AM EDT] Kelly Pipes : Thomas Cook also introducing moving on FSC across guidebook series

[Thu 18 Jun 2009 08:38:49 AM EDT] Toby Sawday : There's still a staggering lack of recognition of the FSC label, and it's largely understood that it makes little different to buying decisions.

[Thu 18 Jun 2009 08:39:07 AM EDT] Adrian Phillips : I think the issue of the price of books is something that needs addressing - ethically sourced paper etc is more expensive. Will readers stomach a price rise to accommodate those sorts of steps?

[Thu 18 Jun 2009 08:39:08 AM EDT] Toby Sawday : So, those of us who do it do so because it's just the right thing to do

[Thu 18 Jun 2009 08:39:12 AM EDT] Ron Mader : there are also questions about the fsc label

[Thu 18 Jun 2009 08:39:23 AM EDT] Thierry Joubert : we at green visions are considering publishing our own online responsible guidebooks. we believe the traveler will eventually want to hear from local organizations what responsible travel in the country or destination really means or entails.

[Thu 18 Jun 2009 08:39:57 AM EDT] Kelly Pipes : Strongly agree Tom. It should be intrinsic

[Thu 18 Jun 2009 08:40:04 AM EDT] Noah Wheelock : I think that's a great, and timely, angle Thierry

[Thu 18 Jun 2009 08:40:09 AM EDT] Raj Gyawali : ADRIAN great point... I wanted to bring that out in more general... how much do budgets and price issues affect Publishers decisions on taking the publication more green!

[Thu 18 Jun 2009 08:40:13 AM EDT] Thierry Joubert : do small local companies like ourselves have a chance?

[Thu 18 Jun 2009 08:40:17 AM EDT] Raj Gyawali : did I put it right>

[Thu 18 Jun 2009 08:40:26 AM EDT] Sally Broom : Adrian is your mic working?

[Thu 18 Jun 2009 08:40:30 AM EDT] Raj Gyawali : Thierry... great point...

[Thu 18 Jun 2009 08:40:33 AM EDT] Sally Broom : Would be great to hear from you again

[Thu 18 Jun 2009 08:40:39 AM EDT] Claire Prest : agree theirry, being responsible in one place varies from another

[Thu 18 Jun 2009 08:40:44 AM EDT] Thierry Joubert : :-)

[Thu 18 Jun 2009 08:40:50 AM EDT] Luke Ford : Well then you consider the loyalty factor... outside on the street here you can buy any guidebook you want for $2. If the originals increase, people will just continue to purchase these 'same same' copies.

[Thu 18 Jun 2009 08:40:54 AM EDT] Kelly Pipes : Thierry, forming relationships with the established pubs may hlep

[Thu 18 Jun 2009 08:40:56 AM EDT] Ron Mader : 'what the hell have you been doing the past five years?' great quote

[Thu 18 Jun 2009 08:41:21 AM EDT] Luke Ford : So have to balance it

[Thu 18 Jun 2009 08:41:23 AM EDT] Raj Gyawali : Well, building relationships are the answer, but the entry into that important step is very complicated

[Thu 18 Jun 2009 08:41:26 AM EDT] Adrian Phillips : Price is inevitably an issue - some of our guides are on short runs, and are very expensive to produce as a consequence. However, if we were to stick to a particular margin, we just wouldn't be able to do books to Rwanda, Sierra Leone et al.

[Thu 18 Jun 2009 08:41:58 AM EDT] Raj Gyawali : the first point of entry is informing Travel writers, but I find that they are mostly busy just updating what they already have! again to the budget constraints maybe affecting this

[Thu 18 Jun 2009 08:42:05 AM EDT] Andrew Harding : i cant hear sally or any questions being asked - what can i do?

[Thu 18 Jun 2009 08:42:10 AM EDT] Raj Gyawali : thanks ADRIAN

[Thu 18 Jun 2009 08:42:19 AM EDT] Adrian Phillips : I'm speaking now.

[Thu 18 Jun 2009 08:42:39 AM EDT] Raj Gyawali : Cannot hear you adrian

[Thu 18 Jun 2009 08:42:41 AM EDT] Stephen : We can't hear you at the moment Adrian.

[Thu 18 Jun 2009 08:42:48 AM EDT] Len : How much research /measurement are publishers doing on traveller needs and wants in this area?

[Thu 18 Jun 2009 08:42:56 AM EDT] Adrian Phillips : I'm fiddling away...

[Thu 18 Jun 2009 08:43:21 AM EDT] Noah Wheelock : I always wanted to know, how does one write something that will interest the guidebooks in one's own writing? Because when I travel & write, I wouldn't write about a dozen different hotels, like a guidebook would. So how does one make their writing actually pertinent?

[Thu 18 Jun 2009 08:43:23 AM EDT] Stephen : :)

[Thu 18 Jun 2009 08:43:31 AM EDT] Adrian Phillips : I've lost all sound now, I'm afraid...

[Thu 18 Jun 2009 08:43:49 AM EDT] Noah Wheelock : Adrian - going down, down...

[Thu 18 Jun 2009 08:43:49 AM EDT] Luiz Renato Malcher : hardly

[Thu 18 Jun 2009 08:43:54 AM EDT] Raj Gyawali : Maybe Travel Writers should be collaborating with local associations working on responsibility issues... e.g. Sustainable Tourism Network in Nepal... the PPP forum in Ghana... etc

[Thu 18 Jun 2009 08:44:05 AM EDT] Len : Not good

[Thu 18 Jun 2009 08:44:10 AM EDT] Luiz Renato Malcher : badly

[Thu 18 Jun 2009 08:44:13 AM EDT] Claire Prest : yikkessssss ERY FUZZZZZZZZZY

[Thu 18 Jun 2009 08:44:17 AM EDT] Stephen : still fuzzy :(

[Thu 18 Jun 2009 08:44:17 AM EDT] Rachel Kennedy : a dalek

[Thu 18 Jun 2009 08:44:18 AM EDT] Thierry Joubert : completely agree ron pdf and online versions are an effective, timely and green way to distribute guide or destination books

[Thu 18 Jun 2009 08:44:23 AM EDT] Raj Gyawali : so that some of the work done in countries also get "exposed"

[Thu 18 Jun 2009 08:44:33 AM EDT] Toby Sawday : Try again

[Thu 18 Jun 2009 08:44:36 AM EDT] Toby Sawday : Changed microphone

[Thu 18 Jun 2009 08:44:36 AM EDT] Luke Ford : I am a huge fan of the lonely planet chapter pick and mix

[Thu 18 Jun 2009 08:44:45 AM EDT] Stephen : http://fringetravel.ning.com/forum/topics/responsible-tourism-webinars

[Thu 18 Jun 2009 08:44:46 AM EDT] Noah Wheelock : haha Rachel

[Thu 18 Jun 2009 08:44:54 AM EDT] Luke Ford : print off the chapters as you travel to the next place... love it

[Thu 18 Jun 2009 08:44:55 AM EDT] Stephen : Toby has changed his mic if you want to try again Sally

[Thu 18 Jun 2009 08:45:08 AM EDT] Adrian Phillips : Has sound gone for all?

[Thu 18 Jun 2009 08:45:13 AM EDT] Tom Hall : Toby - interesting point about buying choices - this is one key thing that needs to be better debated - if the evidence is there that there is little that people make buying decisions based on this kind of thing alone. So you do it because it's the right thing, yes.

[Thu 18 Jun 2009 08:45:16 AM EDT] Raj Gyawali : nope I can hear

[Thu 18 Jun 2009 08:45:18 AM EDT] Stephen : I still have sound

[Thu 18 Jun 2009 08:45:26 AM EDT] Ben Box : I can still hear

[Thu 18 Jun 2009 08:45:26 AM EDT] Stephen : :)

[Thu 18 Jun 2009 08:45:41 AM EDT] Adrian Phillips : Stephen, I can hear you but not Sally.

[Thu 18 Jun 2009 08:45:45 AM EDT] Thierry Joubert : perhaps someone can offer a digital platform for distribution of responsible local guides, e.g. whl, intrepid etc

[Thu 18 Jun 2009 08:45:48 AM EDT] Thierry Joubert : ?

[Thu 18 Jun 2009 08:45:48 AM EDT] Ron Mader : sally has a positive attitude!

[Thu 18 Jun 2009 08:46:05 AM EDT] Sally Broom : Always be prepared is the lesson of the day!

[Thu 18 Jun 2009 08:46:10 AM EDT] Sally Broom : Thanks Toby for being a great sport

[Thu 18 Jun 2009 08:46:23 AM EDT] Ron Mader : Dig a well before you get thirsty!

[Thu 18 Jun 2009 08:46:25 AM EDT] Raj Gyawali : @ron... Sally for our permanent moderator... unanimous vote I think! :-)

[Thu 18 Jun 2009 08:46:25 AM EDT] Sally Broom : QUESTIONS FOR TOBY PLS

[Thu 18 Jun 2009 08:46:45 AM EDT] Ron Mader : do you have a slide for toby?

[Thu 18 Jun 2009 08:46:57 AM EDT] Sally Broom : no, sorry

[Thu 18 Jun 2009 08:47:01 AM EDT] Thierry Joubert : where is toy's slide?

[Thu 18 Jun 2009 08:47:04 AM EDT] Amber Klatt : THIERRY raises a great question!

[Thu 18 Jun 2009 08:47:13 AM EDT] Amber Klatt : (about digital platforms)

[Thu 18 Jun 2009 08:47:42 AM EDT] Raj Gyawali : OK... GENERAL QUESTIONS AGAIN... How affected is the Publishing world by the hundreds of online local information websites that have come nowadays...

[Thu 18 Jun 2009 08:47:51 AM EDT] Sally Broom : pls repeat qu thierry

[Thu 18 Jun 2009 08:47:58 AM EDT] Sally Broom : thanks raj

[Thu 18 Jun 2009 08:48:13 AM EDT] Thierry Joubert : perhaps someone can offer a digital platform for distribution of responsible local guides, e.g. whl, intrepid etc ?

[Thu 18 Jun 2009 08:48:20 AM EDT] Raj Gyawali : Who probably provide more relevant information than a print that was done several years ago

[Thu 18 Jun 2009 08:48:38 AM EDT] Len : Doesn't being paid put pressure on the author to write a nice review

[Thu 18 Jun 2009 08:48:39 AM EDT] Noah Wheelock : general question, too: I always wanted to know, how does one write something that will interest the guidebooks in one's own writing? Because when I travel & write, I wouldn't write about a dozen different hotels, like a guidebook would. So how does one make their writing actually pertinent for an application?

[Thu 18 Jun 2009 08:48:46 AM EDT] Amber Klatt : precisely. AND it's a useable, accessible source - as Toby is saying.

[Thu 18 Jun 2009 08:49:22 AM EDT] Adrian Phillips : I think less affected than you'd think, Raj. People value a consistent point of focus when assessing whether they'd like one thing or another. You can't get that readily from online forums. It's all about consistency and trustworthiness of voice.

[Thu 18 Jun 2009 08:49:30 AM EDT] Tom Hall : Noah, do you mean how do you write for travel guides, or how do you sell a feature, or something else?

[Thu 18 Jun 2009 08:50:01 AM EDT] Kelly Pipes : Toby - can you share details of Publishers' Green Network

[Thu 18 Jun 2009 08:50:09 AM EDT] Noah Wheelock : Tom, more specifically writing for travel guides, though all advice/answers are appreciated!

[Thu 18 Jun 2009 08:50:23 AM EDT] Candice : sorry, maybe tis has been asked already, but what is FSE?

[Thu 18 Jun 2009 08:50:26 AM EDT] Stephen : I'll make sure we get those details Kelly and send them out later if needs be

[Thu 18 Jun 2009 08:50:28 AM EDT] Adrian Phillips : Noah, the writing of a guidebook has to be the purpose of the travel -- it's not something you can hash together on the back of a general travel trip.

[Thu 18 Jun 2009 08:50:38 AM EDT] Raj Gyawali : thanks ADRAIN again... btw, I mentioned this before, but your Ghana Guidebook Rocks! I have travelled pretty much the whole of Ghana, and the guide is very good I must say

[Thu 18 Jun 2009 08:50:59 AM EDT] Adrian Phillips : Thanks Raj -- I'm pleased you like it. Philip Briggs is a very good author.

[Thu 18 Jun 2009 08:51:03 AM EDT] Len : FSC is the Forest Stewardship Council

[Thu 18 Jun 2009 08:51:07 AM EDT] Amber Klatt : "trustworthiness of voice," as TOBY has just said, "it's difficult to get watertight criteria" in order that 'information' can be shared. I wouldn't mind exploring this further, perhaps after today's forum, on the response site.

[Thu 18 Jun 2009 08:51:13 AM EDT] Candice : Thanks Len :)

[Thu 18 Jun 2009 08:51:39 AM EDT] Ching Lee : Toby makes a good point about not being able to compare like with like. I think if guidebooks can provide some info on what a particular accommodation provider does to reduce environmental footprint, travellers/holidaymakers can make their own choices. What's important is to have this information in guidebooks for indiviudals to make THEIR own right choices.

[Thu 18 Jun 2009 08:51:40 AM EDT] Toby Sawday : Lost you Sally

[Thu 18 Jun 2009 08:51:40 AM EDT] Thierry Joubert : in bosnia and the region there are various development projects promoting & developing RT. it's just a matter of linking to these local projects and tapping into all the info available. for this you need a local connection.

[Thu 18 Jun 2009 08:51:47 AM EDT] Tom Hall : Noah, start here: http://www.lonelyplanet.com/jobs/work-at-lonely-planet-authors

[Thu 18 Jun 2009 08:52:00 AM EDT] Santiago : i think that the great advantage of online guides is the capacity to update quite fast and if we could have the travellers involved in a way of updating and expanding the content of these.

[Thu 18 Jun 2009 08:52:11 AM EDT] Toby Sawday : Can't hear a thing

[Thu 18 Jun 2009 08:52:28 AM EDT] Amber Klatt : yes

[Thu 18 Jun 2009 08:52:29 AM EDT] Len : yes

[Thu 18 Jun 2009 08:52:30 AM EDT] Adrian Cordiner : yes

[Thu 18 Jun 2009 08:52:31 AM EDT] Candice : yes

[Thu 18 Jun 2009 08:52:31 AM EDT] Wallace Faria : yes

[Thu 18 Jun 2009 08:52:31 AM EDT] Laura Fornadel : yes

[Thu 18 Jun 2009 08:52:32 AM EDT] Ben Box : yes

[Thu 18 Jun 2009 08:52:33 AM EDT] Attendee76 : yes

[Thu 18 Jun 2009 08:52:33 AM EDT] Luiz Renato Malcher : yes

[Thu 18 Jun 2009 08:52:33 AM EDT] Thierry Joubert : yes

[Thu 18 Jun 2009 08:52:34 AM EDT] Ashley Hiemenz : yes

[Thu 18 Jun 2009 08:52:34 AM EDT] Linda Fairbairn : yes :-)

[Thu 18 Jun 2009 08:52:34 AM EDT] Ron Mader : yes

[Thu 18 Jun 2009 08:52:35 AM EDT] djila Winebrenner : yes

[Thu 18 Jun 2009 08:52:35 AM EDT] Stephen : yes

[Thu 18 Jun 2009 08:52:36 AM EDT] Kelly Pipes : yes

[Thu 18 Jun 2009 08:52:37 AM EDT] Noah Wheelock : Adrian, so in applying to a guidebook to write, I probably wouldn't have ever written that why (why would I inspect a dozen different hotels in the same town, for example). So I would write anecdotaly, which isn't the way guidebooks work, of course.

[Thu 18 Jun 2009 08:52:41 AM EDT] Dan LInstead : Hi all, shame I didn't get to talk to you all, but my main issue is that RT is not a sliding scale from good to bad but a complex case-by-case assessment. And it's only 1 of many issues most travellers take into account when selecting a trip. To reach the mainstream, RT needs to sell its pleasures more than its guilt-appeasement.

[Thu 18 Jun 2009 08:52:50 AM EDT] Adrian Phillips : Thierry, I assume you work with Tim Clancy, author of our Bosnia guide. That's a very good example of an author who's utterly devoted to responsible travel -- at times even at the risk of running against some pretty powerful forces.

[Thu 18 Jun 2009 08:52:56 AM EDT] Noah Wheelock : Thanks for that link, Tom :)

[Thu 18 Jun 2009 08:53:01 AM EDT] Stephen : Toby can you share details of the Green Publishers Network that you mentioned?

[Thu 18 Jun 2009 08:53:14 AM EDT] Kelly Pipes : Agree. I've worked with Tim. Very inspiring

[Thu 18 Jun 2009 08:53:27 AM EDT] Ron Mader : The Tourism Survey for Journalists, Guidebook Writers, Editors and Publishers is now online http://tinyurl.com/mediasurvey09

[Thu 18 Jun 2009 08:53:48 AM EDT] Toby Sawday : Yup - its http://www.green4books.oDIMDIM_WBR_NON_IE8203rg.uk/07_PGN.html

[Thu 18 Jun 2009 08:53:59 AM EDT] Vanessa : agree re consistency of focus and trustworthiness of voice; comes back to the same area of monitoring content etc. Quite a lot of operators trading successfully on a perceived image of RT, including ones mentioned in this forum, when in fact it is simply clever marketing

[Thu 18 Jun 2009 08:54:18 AM EDT] Stephen : Thanks Toby, great to hear your point of view.

[Thu 18 Jun 2009 08:54:18 AM EDT] Len : We are trying by encouraging our local partners to take ownership of building more and more current local content

[Thu 18 Jun 2009 08:54:18 AM EDT] Raj Gyawali : Tom, Adrain, I think one very pertinent question is: how can "small" operators and operations get into the guidebooks ... I know at least from the example in Nepal... that this is tough... Getting in contact with authors, convincing them about your operation is tough... Mostly the authors come in at a particular point and are more and more involved in just making sure that the information is not outdated! I bet that takes a lot of time too

[Thu 18 Jun 2009 08:54:25 AM EDT] Adrian Phillips : Yes, Noah - the listings sections of guidebooks are unlikely to be things you'll have written before (beyond panel text at the end of newspaper/magazine articles). Having said that, there's a lot of full-body text too and so there's room to indulge your own voice.

[Thu 18 Jun 2009 08:54:36 AM EDT] Thierry Joubert : yes adrian tim and i are one of the founders of green visions

[Thu 18 Jun 2009 08:55:11 AM EDT] Loren Bell : Which of the represented companies have an OFFICIAL policy of promoting places practicing responsible tourism?

[Thu 18 Jun 2009 08:55:18 AM EDT] Ching Lee : Hi Steve!

[Thu 18 Jun 2009 08:55:26 AM EDT] Raj Gyawali : hello Steve

[Thu 18 Jun 2009 08:55:51 AM EDT] Adrian Phillips : Raj, I'd suggest contacting the publisher concerned and arrange for the relevant info to be sent to the author. We always pass such info on -- ultimately, however, it's then up to the individual author to assess whether or not the organisation merits inclusion.

[Thu 18 Jun 2009 08:56:15 AM EDT] Noah Wheelock : Adrian, very cool. Just always curious how to apply and make it stand out for a guidebook when I would have only had reason to write in my own voice up to this point. But I agree, the best guidebooks are a great mix of information & voice

[Thu 18 Jun 2009 08:56:22 AM EDT] Thierry Joubert : kelly i'll pass on your posive words

[Thu 18 Jun 2009 08:56:36 AM EDT] Candice : I am currently writing a paper for my MBA on CSR in the hospitality industry... if anyone has any insights or info, it would be much appreciated! Please email me: candice.motran@sbs.ox.ac.uk Thanks!!

[Thu 18 Jun 2009 08:56:37 AM EDT] Kelly Pipes : :)

[Thu 18 Jun 2009 08:56:45 AM EDT] Raj Gyawali : great... thanks, Adrian... I guess this would only be relevant for Ghana in your case... not Nepal (?), but we can do just that... thanks

[Thu 18 Jun 2009 08:57:03 AM EDT] Ethan Gelber - whl.travel : Share thoughts, reactions, comment on the post-webinar forum at: http://fringetravel.ning.com/forum/topics/responsible-tourism-webinars

[Thu 18 Jun 2009 08:57:12 AM EDT] Adrian Phillips : Noah, always feel free to pitch to us if you're interested in writing guidebooks. We do take on a healthy number of first timers -- we often find they have the passion that more seasoned hacks can lose.

[Thu 18 Jun 2009 08:57:23 AM EDT] Thierry Joubert : lets move it to sarajevo ;)

[Thu 18 Jun 2009 08:57:32 AM EDT] Raj Gyawali : Is it possible that SALLY, STEVEN, WHL can connect this online platform with the publishers, which could potentially get our foot in the door...!!!

[Thu 18 Jun 2009 08:57:38 AM EDT] Luke Ford : 'seasoned hacks' like it

[Thu 18 Jun 2009 08:57:44 AM EDT] Adrian Phillips : Yes, Raj, we don't have Nepal at the mo, but feel free to send any info you like about Ghana etc.

[Thu 18 Jun 2009 08:58:07 AM EDT] Amber Klatt : RAJ: great idea.

[Thu 18 Jun 2009 08:58:15 AM EDT] Noah Wheelock : Adrian, absolutely will do. Your advice is much appreciated. :)

[Thu 18 Jun 2009 08:58:18 AM EDT] Tom Hall : I have to go now everyone, ta ta. Well done Sally!

[Thu 18 Jun 2009 08:58:23 AM EDT] Kelly Pipes : By the way guys, it's great to be involved in this discussion today and connect with everyone out there on this subject

[Thu 18 Jun 2009 08:58:26 AM EDT] Luke Ford : I've had negative experiences with guidebook recommended hotels/

[Thu 18 Jun 2009 08:58:27 AM EDT] Thierry Joubert : thx tom

[Thu 18 Jun 2009 08:58:32 AM EDT] Raj Gyawali : I will do just that Adrian... lots of activity here around ecotourism, not all up to the mark, but activity nevertheless... you will hear a bit from me before we leave this place

[Thu 18 Jun 2009 08:58:37 AM EDT] Luke Ford : i feel it can get to their head in some destinations

[Thu 18 Jun 2009 08:58:37 AM EDT] Amber Klatt : Thanks Tom.

[Thu 18 Jun 2009 08:58:41 AM EDT] Kelly Pipes : Bye Tom

[Thu 18 Jun 2009 08:59:04 AM EDT] Sally Broom : huGE THANKS TOM!

[Thu 18 Jun 2009 08:59:10 AM EDT] Ben Box : Many thanks, Tom. Bye

[Thu 18 Jun 2009 08:59:12 AM EDT] Ron Mader : Good to see more than 50 people logged on!

[Thu 18 Jun 2009 08:59:19 AM EDT] Raj Gyawali : Thanks Tom

[Thu 18 Jun 2009 08:59:25 AM EDT] Ching Lee : Thanks Tom

[Thu 18 Jun 2009 08:59:31 AM EDT] Raj Gyawali : We might bombard you with emails though... Tom ;-)

[Thu 18 Jun 2009 08:59:40 AM EDT] Loren Bell : Do ANY companies have an official policy of promoting positive/responsible travel?

[Thu 18 Jun 2009 08:59:59 AM EDT] Ching Lee : Just to say fantastic webinar today and technology was not too bad. Well done Sally and Steve

[Thu 18 Jun 2009 09:00:05 AM EDT] Raj Gyawali : Loren you mean publishers... because if you are talking abotu companies, we do!

[Thu 18 Jun 2009 09:00:20 AM EDT] Loren Bell : Publishers.

[Thu 18 Jun 2009 09:00:24 AM EDT] Raj Gyawali : Ching, I second that! absolutely, looks like we are getting better

[Thu 18 Jun 2009 09:00:31 AM EDT] Adrian Phillips : I have to shoot now too, I'm afraid -- I'm meant to be at a birthday lunch! However, thanks for all your time and thoughts, and do drop me a line with any further suggestions/queries -- adrian.phillips@bradtguides.com

[Thu 18 Jun 2009 09:00:42 AM EDT] Kelly Pipes : bye Adrian

[Thu 18 Jun 2009 09:00:47 AM EDT] Ching Lee : Thanks Adrian

[Thu 18 Jun 2009 09:00:48 AM EDT] Noah Wheelock : cheers, Adrian.

[Thu 18 Jun 2009 09:00:57 AM EDT] Raj Gyawali : best of luck Steve... make travel fair

[Thu 18 Jun 2009 09:01:02 AM EDT] Ben Box : MAny thanks to Adrian, too.

[Thu 18 Jun 2009 09:01:06 AM EDT] Ron Mader : thanks, everyone!

[Thu 18 Jun 2009 09:01:07 AM EDT] Ethan Gelber - whl.travel : Share thoughts, reactions, comment on the post-webinar forum at: http://fringetravel.ning.com/forum/topics/responsible-tourism-webinars

[Thu 18 Jun 2009 09:01:09 AM EDT] Santiago : thanks Adrian

[Thu 18 Jun 2009 09:01:12 AM EDT] Raj Gyawali : SALLY, you ROCK!

[Thu 18 Jun 2009 09:01:23 AM EDT] Adrian Phillips : Bye all. And thanks Sally/Stephen -- sorry the sound went down, but maybe we could do another session at some point in the future.

[Thu 18 Jun 2009 09:01:29 AM EDT] Ashley Hiemenz : Thanks Sally :)

[Thu 18 Jun 2009 09:01:30 AM EDT] Thierry Joubert : stephen for me the "deeper" side of travel is key. we really want create and foster connections not only between us travel professionals and the traveler, but more important between the traveller and the local communities

[Thu 18 Jun 2009 09:01:39 AM EDT] Raj Gyawali : Tech glitches apart, think about the good Carbon Karma points of doing this online! :-)

[Thu 18 Jun 2009 09:01:43 AM EDT] Ben Box : I agree with Ching. First one I have a ttended, so a good way to start.

[Thu 18 Jun 2009 09:01:44 AM EDT] Len : It been great Sally and many thanks to the speakers and attendees and to you and Stephen

[Thu 18 Jun 2009 09:01:54 AM EDT] Kelly Pipes : Let's continue to help people travel positively. I love that

[Thu 18 Jun 2009 09:02:11 AM EDT] Amber Klatt : Thank you thank you. Great session! Such rich dialogue - I look forward to the transcript.

[Thu 18 Jun 2009 09:02:11 AM EDT] Raj Gyawali : OK, everyone... do keep in touch... always ready to link up with like minded people...

[Thu 18 Jun 2009 09:02:28 AM EDT] Thierry Joubert : this was great thanks to all of youwho made it happen. by sally

[Thu 18 Jun 2009 09:02:34 AM EDT] Thierry Joubert : and stephen :)

[Thu 18 Jun 2009 09:02:46 AM EDT] Noah Wheelock : yeah, this was fantastic. though, according to the interwebs on my end, it just hit 1pm GMT right now? So I showed up a bit late... haha

[Thu 18 Jun 2009 09:02:47 AM EDT] Ben Box : Thank you very much Sally. Bye.

[Thu 18 Jun 2009 09:02:47 AM EDT] Stephen : bye Thierry

[Thu 18 Jun 2009 09:02:51 AM EDT] Raj Gyawali : have a drink on me Sally! great job!

[Thu 18 Jun 2009 09:02:55 AM EDT] Stephen : :)

[Thu 18 Jun 2009 09:03:04 AM EDT] Adrian Cordiner : Thanks to Sally, Stephen and all the presenters.

[Thu 18 Jun 2009 09:03:08 AM EDT] Raj Gyawali : Steve you too!

[Thu 18 Jun 2009 09:03:09 AM EDT] Kelly Pipes : My suggestion is for Practical steps that we can take

[Thu 18 Jun 2009 09:03:10 AM EDT] Ethan Gelber - whl.travel : Share thoughts, reactions, comment on the post-webinar forum at: http://fringetravel.ning.com/forum/topics/responsible-tourism-webinars

[Thu 18 Jun 2009 09:03:13 AM EDT] Kelly Pipes : thanks everyone

[Thu 18 Jun 2009 09:03:16 AM EDT] Stephen : Well done everyone!

[Thu 18 Jun 2009 09:03:22 AM EDT] Ching Lee : Well done Sally/Steve - it's been the best yet. Bye everyone

[Thu 18 Jun 2009 09:03:22 AM EDT] Raj Gyawali : bye bye

[Thu 18 Jun 2009 09:03:23 AM EDT] Noah Wheelock : Thierry, I lived in Sarajevo for three months in 2001 - what a great place to be based out of

[Thu 18 Jun 2009 09:03:45 AM EDT] Kelly Pipes : I'm overdue a trip to sarajevop

[Thu 18 Jun 2009 09:03:45 AM EDT] Thierry Joubert : yeah love sarajevo

[Thu 18 Jun 2009 09:05:09 AM EDT] Luiz Renato Malcher : ?

[Thu 18 Jun 2009 09:26:55 AM EDT] Kshetra : thanks guys for the webinar, i look forward to the next one